Important Information for Patients of Holderness Health.

Welcome to Holderness Health

Appointments Update - 21st November

We have listened to the feedback we have received about our new appointment system. One of the main concerns is that it is still not clear how best to book an appointment with your GP of choice. To try and improve this, from 2 December appointments with name GPs will be released as follows:

Every Monday - you will be able to book available appointments for Tuesday, Wednesday and Thursday

Every Wednesday - you will be able to book available appointments for Friday and the following Monday

We are also increasing the proportion of appointments that will be available online to 50% to provide an alternative to call or visiting the surgery.

Our 'Same Day' service will continue unchanged - if you have an urgent need to be seen that day, please ring the practice to request an appointment with one of the same day team. Appointments with named GPs  are not offered in the same day service.

We hope these changes will make things clearer and easier and we will continue to listen to comments and complaints and make further changes if needed.

From Saturday 2nd November, all Saturday appointments in Hedon will be seen at Hedon Group Practice. Church View Surgery will no longer be open and patients who previously have attended there are asked to go to the Hedon Group Practice location for their appointment instead. Appointments can continue to be booked in the normal way by contacting your usual surgery.

There will be an 8 week transition period (up to and including Saturday 21st December) when we will continue to open the Dispensary at our Church View Surgery site in Hedon between 9am and 11am. This will be for the collection of medication and prescriptions only. We hope the transition period will allow us to communicate this change to all our patients and ensure you are not inconvenienced.