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Flu Clinics

For flu clinic dates and times pleases see our latest news section.

Practice Bank Holiday closures 

The Practice will be closed on Monday 25 and Tuesday 26 December 2017 and will re-open (usual time) on Wednesday 27 December 2017.

The  Practice will also be closed on Monday 1 January 2018 and will re-open (usual time) on Tuesday 2 January 2018.

If you require urgent medical advice during the closure please contact our out of hour service on 111.

View your Medical Records Online

The Hedon Group Practice offer patients the opportunity to view areas of their medical records online using the system Patient Access.

If you would like to view your medical record, you will need to read our Information Leaflet (FAQ), and request a consent form at Reception. Please bring photo ID with you when submitting your consent form (e.g. a passport, driving licence).

Your medical record will be available for online viewing no later than 28 days from your request. 

Please go to reception for more information and to request the Patient Access to Medical Records Consent form.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking

We have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.


Please note: We do not have an official facebook page. This is something we are looking at developing in the future. The Hedon Group Practice (HGP) facebook pages which are currently on the internet, were not set up and are not managed by HGP. Anything on the unofficial facebook pages are not monitored by the Management or GPs at HGP.

Practice Management

Mrs Sarah Powell (f)

Business Manager responsible for the strategic and financial development of the practice. Mrs Powell  is normally available between 8:00 am - 16:00 p.m. Monday to Thursday.

Mrs Gina-Marie Peckitt (f)

Practice Manager responsible for overall running of the practice and is normally available between 8:00 am -16:30p.m. Monday and Tuesday and 8.:00 am - 16:00 pm on Friday. Please help us to provide a better service. Any suggestions, constructive criticism or complaints about the service within the practice can be addressed to the Practice Manager or posted in the Suggestion Box on the reception desk.



Along with other administration work, the Secretaries deal with all of the Doctors’ referrals to the Hospitals, and liaise directly with Hospital staff regarding any queries for appointments, admission dates, etc. If you have any problems about your referral they will be pleased to help.

The part-time Computer Administrators are responsible for inputting new patients’ records onto the computer system and updating records, as necessary, e.g. Consultants’ letters.


Reception Team

Our Receptionists have a very demanding job. They are usually your first point of contact and are a valuable source of information. Please be patient if you are kept waiting or appear to be asked some apparently irritating questions as we need to assess the urgency of some calls and ensure full details are available to the G.P. who will probably be carrying out the consultations.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website