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Noticeboard

Please note we are closed for Bank Holiday on Monday 27th August 2018.  Practice policy for medication requests are 48 hours.  However we ask that you allow 72 hours for a Bank Holiday.  This will be beneficial to the dispensary team during the busy working period. 

We kindly ask that you do not request early medication as this will put a greater strain on the busy dispensary team. Thank you. 

FLU CLINICS 2018

 PLEASE MAKE YOUR APPOINTMENT AT RECEPTION OR TELEPHONE:

01482 899111

CLINIC DATES ARE:-

22 SEPTEMBER 2018

6 OCTOBER 2018

3 NOVEMBER 2018

Online Consultations

We’ve changed our online consultation service which brings a number of benefits to patients including access on your phone and tablet, a more responsive questionnaire, and you can now also use online consultation for your children, or people you care for, which you couldn’t do previously. 

Online Consultation – It’s Simple, Safe and Personal.

 

View your Medical Records Online

For further information please see our link on the right hand side of the screen 'Online Medical Record Access'.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking

We have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Facebook

Please note: We do not have an official facebook page. This is something we are looking at developing in the future. The Hedon Group Practice (HGP) facebook pages which are currently on the internet, were not set up and are not managed by HGP. Anything on the unofficial facebook pages are not monitored by the Management or GPs at HGP.


               Hedon Group Practice Consent Policy
 

When being examined or undergoing any procedure at the practice the doctor or nurse treating you will ensure that you fully understand and consent to any procedure, immunisation or investigation. They will ensure that you understand the reasons for the procedure and any significant risks involved and ensure that you have enough information to give ‘informed’ consent.

 

Consent can be implied (eg you offer your arm for a blood test) or expressed (written or verbal).We will endeavour to answer any questions you may have about the procedure honestly and fully.

 

In the case of children consent for a procedure , investigation or immunisation will be sought from the adult with parental responsibility. If a child is under 16 but has ‘sufficient understanding and intelligence to enable him/her to understand fully what is proposed (known as Gillick competence), then he/she will be legally competent to consent for him/herself. Young people aged 16 and 17 and legally ‘competent’ younger children may therefore sign a consent form for themselves but may like a parent to countersign as well.

 

Further information about consent is available in the practice leaflet 'Consenting to Investigations and Treatment'

 

 
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