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Practice closure for staff training 2018

The  Practice will close at 12.00 noon on Wednesday 25 April to provide important training and learning events for the staff and doctors. This will help them keep up to date with relevant information to carry out their job and continue to deliver services for the patients. The surgery will re-open on Thursday 26 April(usual time).

If you require urgent medical advice during the closure please contact our out of hour service on 111.

View your Medical Records Online

For further information please see our link on the right hand side of the screen 'Online Medical Record Access'.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking

We have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.


Please note: We do not have an official facebook page. This is something we are looking at developing in the future. The Hedon Group Practice (HGP) facebook pages which are currently on the internet, were not set up and are not managed by HGP. Anything on the unofficial facebook pages are not monitored by the Management or GPs at HGP.

The Hedon Group Practice – A G.P. Training Practice 

The Practice became a G.P. Training Practice in 2001 and has since been involved in the training of G.P. Registrars. In 2006 we also began training Foundation Year 2 Medical Students (F2). 

A G.P. Registrar is a fully qualified Doctor undergoing a period of higher professional training to become a G.P., in a specially selected and qualified Practice. These Doctors have usually been qualified for three years before they join us to complete their training for General Practice, having worked in a range of hospital departments to give them a broad experience of medicine. 

An F2 trainee often has the same level of expertise as a GP Registrar.  They work within the Practice to gain experience about the problems dealt with by GPs. 

Although the Registrar and F2 receive expert guidance and advice from all of the Partners, Drs  Mason, Ikpoh and Menon are the Practice Trainers and they plan the period of training for the Registrars and F2. 

Training Practices are visited from time to time by a panel of other Doctors to check that the Practice is of a high standard.  Patients should be aware that for training purposes, their records might be inspected and we occasionally videotape consultations. 

Patients should be assured that medical records and videotape recordings will only be viewed by other Doctors and you will always be asked for your consent before the consultation is videotaped, and you will always have the right to refuse.

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