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Noticeboard

Flu Clinics

For flu clinic dates and times pleases see our latest news section.

Practice Bank Holiday closures in December

The Practice will be closed on Monday 25 and Tuesday 26 December 2017, the Practice will re-open (usual time) on Wednesday 27 December 2017.

If you require urgent medical advice during the closure please contact our out of hour service on 111.

View your Medical Records Online

The Hedon Group Practice offer patients the opportunity to view areas of their medical records online using the system Patient Access.

If you would like to view your medical record, you will need to read our Information Leaflet (FAQ), and request a consent form at Reception. Please bring photo ID with you when submitting your consent form (e.g. a passport, driving licence).

Your medical record will be available for online viewing no later than 28 days from your request. 

Please go to reception for more information and to request the Patient Access to Medical Records Consent form.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking

We have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Facebook

Please note: We do not have an official facebook page. This is something we are looking at developing in the future. The Hedon Group Practice (HGP) facebook pages which are currently on the internet, were not set up and are not managed by HGP. Anything on the unofficial facebook pages are not monitored by the Management or GPs at HGP.

Latest News


Holderness Health Alliance – Announcement

Our Partners, management and staff are excited to announce that the GP Practices in the Holderness Health Alliance; which includes Church View Surgery in Hedon, Eastgate Medical Group in Hornsea, Hedon Group Practice and South Holderness Medical Practice in Withernsea; plan to work towards one merged partnership by late 2018.

Our practices have been successful in working closely together for many months and feel that this is the next natural step in our journey as we work towards achieving

Our Shared Purpose of "working together with integrity to create a resilient future for our patients and practices".

We anticipate that sharing our experienced clinical and administrative teams will ensure that we continue to provide all our patients with the high quality local care and local services which we are passionate about maintaining. Combining the expertise of all four practices should also allow us to access more funding from NHS England, have a stronger voice in how services are delivered locally and improve the patient experience.

The East Riding of Yorkshire Clinical Commissioning Group and the local NHS England team fully support our decision which they also feel will help sustain the future of general practice in Holderness.

Patients should be reassured that you can continue to access GP services as you do now. We are also committed to keeping patients informed and involved in our journey and will share regular updates as our plan progresses.

Flu Clinics

Hedon Clinics 

  • Saturday 23 September (8.00am to 11.40am)
  • Saturday 7 October (8.00am to 11.40am)
  • Saturday 4 November (8.00am to 11.40am)

Keyingham Clinics

  • Friday 29 September (8.40am to 11.30am)
  • Friday 20 October (8.40am to 11.30am)

Please see information below for eligibility. if you are eligible for the flu vaccination please ring reception and make an appointment. Thank you.

Flu Season

Flu can affect anyone but if you have a long-term health condition the effects of flu can make it worse even if the condition is well managed and you normally feel well. You should have the free flu vaccine if you are:

  • pregnant

or have one of the following long term conditions:

  • a heart problem
  • a chest complaint or breathing difficulties, including bronchitis, emphysema or severe asthma
  • a kidney disease
  • lowered immunity due to disease or treatment (such as steroid medication or cancer treatment)
  • liver disease
  • had a stroke or a transient ischemic attack (TIA)
  • diabetes
  • a neurological condition, e.g. MS, cerebral palsy or learning disability
  • a problem with your spleen, e.g. sickle cell disease, or you have had your spleen removed
  • are seriously overweight (BMI of 40 and above)

Check your BMI via the NHS Choices website:

http://www.nhs.uk/LiveWell/loseweight/Pages/BodyMassIndex.aspx

Who should consider having a flu vaccination?

All those who have any condition listed above or who are:

  • aged 65 years or over
  • living in a residential or nursing home
  • the main carer of an older or disabled person
  • a household contact of an immunocompromised person
  • a frontline health or social worker
  • children of a certain age (please ask at reception for further details)

 

Research News 

Our research team which consists of Dr Margaret Ikpoh and Nurse Alyson Johnstone are looking to recruit patients to take part in several research studies. Please see our Research section on the right hand side of the website for further information. Research is very important to aid and support the development of knowledge in the field of medicine.

Autumn2017 Newsletter

We have published our Autumn 2017 Newsletter and you can find it by clicking the link above (read our newsletter). Paper versions are available from the surgery.

Summer 2017 Newsletter

We have published our Summer 2017 Newsletter and you can find it by clicking the link below:
 

Spring 2017 Newsletter

We have published our Spring 2017 Newsletter and you can find it by clicking the link below:

Spring 2017 Newsletter

 

Important News - March 2017

 GP and appointment news

 

 

Accountable/Named GP

As of April 2016 every patient in the country had to be assigned a GP who is accountable for their care.

Patients whose accountable GP was Dr Hajjawi have been allocated to Dr Metcalfe. Dr Metcalfe became a Partner with Hedon Group Practice on 1 July 2016.

You are still entitled to see any GP, particularly when a different GP may have a sooner or more conven-ient appointment for your needs. You may also be required to see or speak to alternative GPs in urgent situations, or if a home visit is required

Repeat Prescription Requests

Important information as of Monday 9 January 2017

 

To improve patient safety the GP Partners have decided repeat prescription ordering by telephone will no longer be available as of Monday 9 January 2017.

 

You can order your repeat medication by:

  • Completing the order slip that is issued with your medicines and post in the box at the surgery
  • Sending the order slip to us by post
  • Internet at www.hedongrouppractice.co.uk (please see a member of the reception team who will arrange access for you)
  • Via your community pharmacy if your medication is dispensed by them
  • Fax on: 01482 895480

 The reception and dispensary phone lines will not take orders for repeat medication.

You may however be eligible for automatic prescriptions – please ask at the dispensary.

The GP Partners would like to take this opportunity to thank you for your understanding and co-operation. 

As of Thursday 19 January 2017 our dispensary query line will be open 9.30 - 12.30. Please note this line is for dispensary queries only and will not be available for ordering repeat prescriptions as above.

 

Emergency Surgery

We are experiencing a significantly increased demand for our Emergency Surgery. This means that patients are waiting longer than we would like.

 Have you considered whether the Pharmacist or phoning 111 (NHS advice line) could help you instead? Most viral illness including coughs, colds, earache, sore throat, eye infections, vomiting and diarrhoea only need simple remedies from the chemist until they settle naturally. When you go to the chemist please ask to speak to the pharmacist.

 If the doctor feels your problem isn’t urgent and can wait until the next available appointment, they may ask you to re-book. This is to ensure patients who are acutely unwell are not kept waiting longer than necessary. Please bear in mind this surgery is for emergencies only and is not simply a ‘sit and wait’ service for ongoing problems. Your help is appreciated.

 Did you know NHS Choices provides a wealth of information to help you manage your health and ailments? Please go to www.nhs.uk for more information.

 

Pneumococcal Vaccination

This vaccination helps to prevent the severe forms of pneumococcal disease, which is the term used to describe a range of illnesses such as pneumonia, septicaemia (blood poisoning) and meningitis (inflammation around the brain). This is not the same as the influenza vaccine (flu jab) but it can help to prevent some of the dangerous complications that can arise from all strains of flu.

The pneumococcal vaccination is only given once unless you go on to develop a serious condition; if you think you have had this injection before, please let us know and do not come for another one.

If you are 65 years old or over between 1st April 2015 and 31st March 2016 and have not had a Pneumococcal vaccination previously, reception will call you to book an appointment.

Click here for further information

New Shingles Vaccine

The vaccine to prevent shingles is being offered for patients aged 70, 71, 78 or 79 as at 01 September 2015. Shingles, or Herpes Zoster, is a painful skin rash caused by the reactivation of the chickenpox virus (varicella-zoster virus) in people who have previously had chickenpox. The practice is running dedicated clinics to administer the vaccine, please contact reception to book your appointment.

Hedon Group Practice 2015/16 Patient Survey Report

The aim of this year’s Patient Survey was to ensure that patients provide feedback on the clinical care they receive from the GPs. Please click on the link below to view the report and results of the survey.

2015/16 Patient Survey Report


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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