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Noticeboard

Flu Clinics

For flu clinic dates and times pleases see our latest news section.

Practice Bank Holiday closures in December

The Practice will be closed on Monday 25 and Tuesday 26 December 2017, the Practice will re-open (usual time) on Wednesday 27 December 2017.

If you require urgent medical advice during the closure please contact our out of hour service on 111.

View your Medical Records Online

The Hedon Group Practice offer patients the opportunity to view areas of their medical records online using the system Patient Access.

If you would like to view your medical record, you will need to read our Information Leaflet (FAQ), and request a consent form at Reception. Please bring photo ID with you when submitting your consent form (e.g. a passport, driving licence).

Your medical record will be available for online viewing no later than 28 days from your request. 

Please go to reception for more information and to request the Patient Access to Medical Records Consent form.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking

We have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Facebook

Please note: We do not have an official facebook page. This is something we are looking at developing in the future. The Hedon Group Practice (HGP) facebook pages which are currently on the internet, were not set up and are not managed by HGP. Anything on the unofficial facebook pages are not monitored by the Management or GPs at HGP.

Care Data and Summary Care Records

your care dataCare Data

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download the opt out form below, complete it and return it to the practice

We need to make sure that you know this is happening and the choices you have.

doc How information about you helps us to provide better care

doc Care Data - Frequently Asked Questions

doc Opt Out Form - Download, complete and return to the practice

You can find out more on the NHS England Care Data website

 

Summary Care Records

The NHS in England is introducing the Summary Care Record (SCR), which will be used in emergency care. The record will contain information about medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had, to ensure those caring for you have enough information to treat you safely.

Your information will be extracted from practices such as ours and held on central NHS databases. 

How will Summary Care Records help me?

Healthcare staff will have quicker access to information about any medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had. This means they can provide you with safer care during an emergency, when your GP practice is closed or when you are away from home in another part of England.

How will you control who can see my Summary Care Record?

Healthcare staff who can see your SCR:-

  • need to be directly involved in caring for you.
  • will only see information they need to do their job
  • will have their details recorded

Healthcare staff will ask your permission every time they need to look at your SCR. If they cannot ask you, e.g. if you are unconscious or in certain circumstances such as a court order, healthcare staff may look at your record without asking you. If they do this, they will make a note on your record.

What are my choices?

  • You can choose to have a SCR: You do not need to do anything. This will happen automatically.
  • You can choose not to have a SCR: You need to let the practice know by filling in and returning an opt-out form. (see below).

Subscribe to the newsletterDownload the opt out form >>>>

 

 

For further information visit the Connecting for Health Website



 
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