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Noticeboard

Practice closures due to Staff Training

The Practice will close at 12.00 noon on Wednesday 5 July 2017, the Practice will re-open (usual time) on Thursday 6 July 2017.

If you require urgent medical advice during the closure please contact our out of hour service on 111.

Practice Bank Holiday closures in August

The Practice will be closed on Monday 28 August 2017, the Practice will re-open (usual time) on Tuesday  29 August 2017.

If you require urgent medical advice during the closure please contact our out of hour service on 111.

Dispensary News

Important information

 

To improve patient safety the GP Partners have decided repeat prescription ordering by telephone will no longer be available as of Monday 9th January 2017.

 

Please see the Latest News section for further information.

As of Thursday 19 January 2017 our dispensary query line will be open 9.30 - 12.30. Please note this line is for dispensary queries only and will not be available for ordering repeat prescriptions as above.

View your Medical Records Online

The Hedon Group Practice offer patients the opportunity to view areas of their medical records online using the system Patient Access.

If you would like to view your medical record, you will need to read our Information Leaflet (FAQ), and request a consent form at Reception. Please bring photo ID with you when submitting your consent form (e.g. a passport, driving licence).

Your medical record will be available for online viewing no later than 28 days from your request. 

Please go to reception for more information and to request the Patient Access to Medical Records Consent form.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking

We have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Facebook

Please note: We do not have an official facebook page. This is something we are looking at developing in the future. The Hedon Group Practice (HGP) facebook pages which are currently on the internet, were not set up and are not managed by HGP. Anything on the unofficial facebook pages are not monitored by the Management or GPs at HGP.

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Additional Services and Clinics

We provide a wide range of additional services and clinics. Brief details can be found below and further information is available via the reception.

Long Term Conditions Clinic

All patients who have two or more long term medical conditions ( eg. diabetes, heart disease, asthma) will now been seen once a year in the Long Term Conditions Clinic. This will provide a full review of all conditions and medications in a single visit.

Patients will be invited by letter when their review is due and advised to make an appointment for blood tests if required. An appointment with one of our team of Long Term Conditions nurses will then be arranged for approximately 1 month later.

Prior to an appointment, a GP and pharmacist will review the patients records and results and pass on any details of changes to the nurse.

At the appointment you will be offered advice and information about your conditions, including help with ongoing self management. You will be offered a copy of a personal care plan and information about other services eg. carer support, mental health that may be helpful to you.

Patients with only one Long Term Medical Condition will continue to be reviewed in a routine clinic. Your GP or nurse will advise when a review is due.

Child Surveillance and Immunisation Clinics 

These clinics are held at Hedon every Wednesday between 1.30 and 3.00pm.The postnatal baby clinic is run in conjunction with the Health Visitors and baby immunisations are provided by our nursing team.

Minor Surgery

Minor surgery is performed in house to remove small lesions such as moles or cysts. Please see a GP in a routine appointment initially for assessment. If appropriate they will then refer you into this service.

Anti-coagulation

We offer a nurse led clinic for anti-coagulation monitoring for those patients taking warfarin. This consists of near-patient testing ( finger prick test) and immediate advice as to the correct dosage and follow up.

pregnantMaternity Care 

For details on provision of maternity care, please refer to our dedicated leaflet, which is available in the main reception area.

Vaccinations and Immunisations

We provide information and advice about these to patients.  Where the offer is accepted by the patient, we administer the vaccination/immunisation in accordance with guidelines.

A full range of standard vaccinations is offered including seasonal flu vaccination for high risk groups.

Travel advice

We have a nurse led clinic offering travel health advice and immunisations. Please complete a travel form and hand in to reception well before the date of travel. Click on tab above for further advice.

Contraception and Womens Health

Contraceptive advice is provided during normal surgeries by all doctors and nurse Janet .

A full range of contraceptives, including condoms, are available. 

Coils are fitted by appointment - please discuss with nurse Janet or a GP.

Contraceptive implants are fitted by appointment - please discuss with nurse Janet or a GP.

Ring Pessaries can be fitted or changed during normal surgery hours. Please ask reception for further details.

Cervical smears

All women under 50 years of age are advised to have cervical smear tests every three years and those over 50 years of age, every five years. The cervical screening programme ceases at age 65 years.

Smear clinics are provided by our nursing staff and can be booked via reception.

Please note we can only perform your smear if you have received a smear invitation from the screening service. If you have any symptomatic problems please see a GP.

Breast Screening 

Breast cancer is the most common form of cancer amongst women.  A nationwide breast screening service is offered for the benefit of women aged over 50.  All women aged between 50 and 64 will be invited for initial breast screening (mammography) every 3 years.  Women aged 64 will be entitled to the service every 3 years on request.

Holderness Community NHS Healthtrainer Service

The NHS healthtrainer service has recently been commissioned by the Holderness Locality Development Fund to roll out a peripatetic healthtrainer service throughout the Holderness Area. 

The East Riding Health Trainer service supports individuals who wish to stop smoking, lose weight, get more physically active, reduce alcohol consumption, reduce stress and anxiety and improve their general well-being.

The NHS healthtrainer service is available to adults aged 18 or above who live within the East Riding of Yorkshire.

When? The NHS healthtrainers will be holding weekly clinics in Hedon starting from

Fridays with immediate effect from 1.00-4.30 pm

More info? For further information on the service or if you wish to make an appointment  please call the NHS healthtrainers on 0800 9177752 or e-mail healthtrainers@humber.nhs.uk

Further information can also be ascertained from your local GP Surgery or by visiting the NHS Healthtrainer Website: http://www.eastridinghealthtrainers.com/

 

 
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