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Noticeboard

Repeat Prescription Requests

Important information

 

To improve patient safety the GP Partners have decided repeat prescription ordering by telephone will no longer be available as of Monday 9th January 2017.

 

Please see the Latest News section for further information.

As of Thursday 19 January 2017 our dispensary query line will be open 9.30 - 12.30. Please note this line is for dispensary queries only and will not be available for ordering repeat prescriptions as above.

Practice closures due to Staff Training

The Practice will close at 12.00 noon on Wednesday 18 January 2017, the Practice will re-open on Thursday 19 January 2017.

If you require urgent medical advice during the closure please contact our out of hour service on 111

Adult Flu Clinics

We still have flu vaccines available for eligible patients, please speak to a member of the reception team to book your appointment.

View your Medical Records Online

The Hedon Group Practice offer patients the opportunity to view areas of their medical records online using the system Patient Access.

If you would like to view your medical record, you will need to read our Information Leaflet (FAQ), and request a consent form at Reception. Please bring photo ID with you when submitting your consent form (e.g. a passport, driving licence).

Your medical record will be available for online viewing no later than 28 days from your request. 

Please go to reception for more information and to request the Patient Access to Medical Records Consent form.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

On Line Appointment Booking now available

We now have a range of appointments that can be booked (or cancelled) on line. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Pneumonia vaccination

All patients aged over 65 are eligible for a pneumonia vaccination. This is a single injection that provides lifelong protection. If you will be aged 65 or over on 31st March 2016 and have not been vaccinated, please book via reception.

Welcome to Hedon Group Practice

"Quality healthcare for our community"

Hedon Group Practice is a well established practice which has grown over the years to provide a wide range of quality healthcare for the population of South Holderness. We are situated in the centre of the East Yorkshire market town of Hedon.

We are an established training practice with a large team of experienced doctors, nurses and allied health professionals committed to providing a wide variety of services. Further details can be found in the relevant page 'Clinics and Services' at the top left of this page.

The practice is situated partly within the historic Grade 2 listed 'Market Hill House', and those familiar with the practice will be aware that over time the building has been extensively extended to accommodate additional staff and facilities. We have just completed a major first floor extension which provides additional consulting rooms and new training facilities.

Keyingham Surgery

Our branch surgery is situated approximately 4 miles east of Hedon in the village of Keyingham, and a range of surgeries and clinics are provided there, in addition to dispensing services.

Practice Leaflet

The practice leaflet can be uploaded from the following link:-

Practice Leaflet


Online Services

Statement of Intent

NHS England require practices to promote and offer the facility to enable patients to have detailed coded online access to their medical records, test results, immunisations, appointments, prescriptions, allergies and adverse reactions by 31 March 2016. The practice has this in place already with Patient Access.

(Site updated 20/01/2017)
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